Privacy Policy

1. Introduction

MEWTON Digital ("we," "our," or "us") is a creative agency based in Dubai, United Arab Emirates. We are committed to protecting the privacy and security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us. We process data in accordance with the UAE Personal Data Protection Law (PDPL), the European Union's General Data Protection Regulation (GDPR), and the UK Data Protection Act 2018.

2. Data We Collect

We collect information to provide better services to our users. This may include:

A. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This includes:

• Full Name
• Email Address
• Phone Number
• Company Name
• Billing Address (for clients)

B. Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

3. How We Use Your Data

We use the collected data for various purposes based on the legal grounds of Consent, Contract Performance, and Legitimate Interests:

• To provide and maintain our Service: Including monitoring the usage of our Service.
• To notify you about changes: We may contact you regarding changes to our services or policies.
• To provide customer support: Responding to your inquiries sent via our contact forms or WhatsApp.
• To gather analysis: Using tools like Microsoft Clarity or Hotjar to improve our user experience.
• To fulfill legal obligations: Keeping records for tax and accounting purposes in the UAE.

4. Data Sharing & International Transfers

MEWTON Digital is headquartered in Dubai, UAE. If you are accessing our site from the European Economic Area (EEA), the UK, or other regions with laws governing data collection and use, please note that your data will be transferred to and processed in the UAE.

For EU/UK Users: The UAE is currently not considered by the European Commission to offer an "adequate" level of data protection. However, we safeguard your data by applying strict security measures and standard contractual clauses where applicable to ensure your rights are protected.

We do not sell your personal data. We may share data with:

• Service Providers: Third-party companies (e.g., hosting providers, analytics tools) who assist us in operating our website.
• Legal Authorities: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security & Retention

The security of your data is important to us. We implement commercially acceptable security measures, including SSL encryption and secure server environments, to protect your Personal Data.

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (e.g., retaining client invoices for tax purposes).

6. Your Data Protection Rights

Depending on your location, you have certain rights regarding your personal data:

Your Rights Under GDPR & UK GDPR

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data ("Right to be Forgotten").
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
• The right to object to processing: You have the right to object to our processing of your personal data.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

Your Rights Under UAE PDPL

Users in the UAE generally have similar rights regarding access, correction, and limitation of processing under Federal Decree-Law No. 45.

7. Cookies Policy

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: We use tools like Microsoft Clarity to understand how you interact with our website to improve user experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: connect@mewton.online
• Phone: +971 56 787 8120
• Address: Dubai, United Arab Emirates